For clarity, the following terms apply:

• “We,” “Us,” “Our”: Refers to BookingsUK and its operators.
• “You,” “Your”: Refers to the user or customer accessing BookingsUK.com.
• “Service Providers”: Third parties listed on our platform offering services for booking.
• “Platform”: Refers to the website and any associated tools or applications.

• Eligibility: To register an account, you must be 18 years or older.
• Accurate Information: You agree to provide accurate and up-to-date information during the registration process.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized use.
• Termination: We reserve the right to suspend or terminate your account for any violations of these Terms.

• Bookings: When booking a service, you enter into a direct agreement with the Service Provider. We act as a platform facilitating these connections.
• Payment: Payments are processed securely through our platform. By completing a transaction, you authorize us to charge your selected payment method.
• Confirmation: Bookings are confirmed upon receipt of payment, and a confirmation email will be sent to the address provided.

We aim to ensure fair and transparent cancellation and refund practices:

1. For Customers

• Cancellations: Cancellations must be requested at least 48 hours before the scheduled service to qualify for a refund.
• Refunds: Refunds are processed within 10 business days, minus any applicable transaction or service fees.

2. For Service Providers

• No-Show Customers: Providers may enforce their own policies for missed appointments.
• Disputes: Any disputes must be reported within 5 days of the scheduled service for investigation.

3. Platform Cancellations

In the rare event that a booking is canceled by BookingsUK, you will receive a full refund.

• Acceptable Use: You agree to use the platform only for lawful purposes and in compliance with these Terms.
• Prohibited Activities: You must not:
  • Use the website for fraudulent purposes.
  • Interfere with the website’s security features or functionality.
  • Attempt to access or collect information from other users without permission.
• Termination: Violations may result in suspension or permanent removal of your account.

• Platform Role: BookingsUK serves as a facilitator connecting users and Service Providers. We are not responsible for the quality or outcomes of services provided.
• Indirect Losses: We shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.
• Maximum Liability: Our liability is limited to the amount you paid for the specific service in question.

• Ownership: All content on the platform, including text, graphics, logos, and software, is the intellectual property of BookingsUK or its licensors.
• Restrictions: You may not reproduce, distribute, or create derivative works from any part of the website without our explicit permission.
• User Content: By submitting content to the platform (e.g., reviews or feedback), you grant us a non-exclusive license to use, display, and modify such content.

Your personal information is handled in accordance with our Privacy Policy. By using the platform, you consent to our data practices outlined in that policy.

1. Updates: We reserve the right to amend these Terms and Conditions at any time.
2. Notification: Significant changes will be communicated via email or website notifications.
3. Continued Use: Your continued use of the platform following changes signifies your acceptance of the updated Terms.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions or concerns regarding these Terms and Conditions, please reach out to us:

• Email: support@bookingsuk.com

We are committed to transparency and fairness in all interactions.